What makes a good outsource partner?

It’s important to understand what to look for when selecting a third-party partner to manage captive premium finance company or installment billing services for your insurance operation.

Technology

Cloud-based production and disaster recovery applications provides the assurance that your data is well protected and available in the event of business disruption.
SOC-1 type 2 annual audit.
AIS is PCI level 2 NACHA compliant as a third-party servicer.
Routine vulnerability scans.
Third-party internal and external penetration testing.
Full suite of API integration, flat-file, and web-based portal solutions to facilitate the transfer of data required for your premium finance company or billing.

Customer Service/Operations

Seasoned back-office operations to handle the day-to-day management of your premium finance company or billing program.
Payment processing.
Issuance of all statutory notices, and return premium follow up in the event a policy cancels for non-payment of premium.
Tax-ready year-end financial reporting.
Regulatory compliance services.

Accounting

Seasoned back-office operations to handle the day-to-day management of your premium finance company or billing program.
Dynamic and Month-End financial reporting is accessible 24/7.
DDA and Operating account management/reconciliation.

Payments

Down payment and full premium payment processing.
Auto enrollment for AutoPay.
Commission management/disbursement.
24/7 online and phone payments.
Traditional payments through AIS’ lockbox service.
Live operator payment during normal business hours.

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